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This page covers everything you need before you get into your day-to-day work: getting an account set up, logging in, and recovering access if you get locked out. If you already have an account, skip ahead to Logging in.

Accepting an invitation

To access Bajeti Ufahamu, you need to receive an invitation from your facilitator, coordinator or a SuperAdmin.
1

Open your invitation link

You’ll receive it by email or SMS, depending, or whatsapp on how the person who invited you sent it.
Onboarding link received by email or SMS
2

Check your pre-filled details

Your Location and Role as well as your phone number and email are locked in by whoever invited you and can’t be changed here. If there is a mismatch please contact the person that invited your to make the update.
Onboarding form

The onboarding form

3

Fill in the rest and set a password

Add your Name, confirm your email an passwors, and choose a Password (at least 8 characters, entered twice to confirm).
4

Submit

Click Submit. You’ll see a confirmation screen and can go straight to the login page.
Account created successfully screen
An invitation link only works once and can expire after some time. If yours says “Invalid or expired token,” ask whoever invited you to generate a new one.

Logging in

Once your account exists, log in with either email or phone/
1

Choose Email login or Phone login

Email login and Phone login tabs
2

Email login

Enter your Email and Password, then click Login.
3

Phone login (OTP)

Enter your phone number and click Send OTP. You’ll get a 6-digit code on WhatsApp (with SMS as a fallback if WhatsApp delivery fails). Enter it and click Verify OTP & Login.
Phone login with OTP field

Phone login, after requesting an OTP

Forgot / reset password

1

Click Forgot password?

It’s available from both the Email login and Phone login tabs.
Forgot password link
2

Request the reset link

Enter your email (if you were on the Email tab) or phone number (if you were on the Phone tab), then click Send reset link. Either way, the reset link is sent to your account’s email address.
3

Set a new password

Open the link, enter a new password twice to confirm, and click Update password.
Reset password form

Where to go next

Once you’re logged in: 4