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The Analytics tab

Every flow has an Analytics tab. It runs AI analysis over the feedback collected for the flow. It summarizes it, extracts sentiment, and surfaces recurring topics either for the whole document or for a single section.
Analytics tab

The Analytics tab, before any analysis has been run

Analysis needs an infopack uploaded to the flow first : see Upload a document. Without one, “Run Analysis” won’t have anything to work from.

Run analysis

Role access: all roles with access to the flow
1

Run analysis on the whole document

From the Analytics tab, click Run Analysis. A progress bar shows while the AI processes the feedback.
Run Analysis button and progress bar
2

Pick a section

Once the whole-document analysis finishes, section tabs appear along the top (one per budget section, plus “Whole Document”). Select a section to view or analyze it individually.
Section tabs
3

Run analysis for that section

Click Run Analysis again for the selected section. Each section is analyzed independently, so results can be ready at different times.

Read the results

Once analysis completes for a section (or the whole document), the tab shows:
  • Feedback Summary: a narrative summary, a list of key actionable insights, and stats: feedbacks analyzed, date range covered, processing time, and completion date.
  • Feedback Frequency: a chart of how much feedback came in over time.
  • Word Cloud and Sentiment : the most common terms in the feedback, and a breakdown of positive/neutral/negative sentiment, shown side by side.
  • Key Topics : recurring themes, each with a mention count, overall sentiment, positive and negative points (click one to see the supporting quotes it’s based on), and suggested next steps where available.
Analytics results

Analysis results for a section

Download a PDF report

Role access: all roles with access to the flow
1

Select a section with completed analysis

Download buttons only appear once that section has a result.
2

Choose a report type

Click Summary Report for a shorter version (top 2 insights per topic), or Full Report for every insight.
Summary Report and Full Report buttons
The PDF covers whichever section is currently selected : switch tabs first if you want a different section’s report.