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Coordinators can do everything a Facilitator can (see the Facilitator Guide for the full flow lifecycle) — the difference is scope and oversight, covered below. Your access spans your assigned region, not just one county.

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1. Get set up

Accept your invitation and log in — see Getting Started.

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2. Oversee flows across your region

Use the Flows page with the region filter to see all flows across the counties in your region, not just one. You can also ask the WhatsApp bot for a status overview for a specific flow.

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3. Set up or adjust flows

Create or edit flows for any county in your region.

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4. Build out your team

Invite and manage Facilitators and Champions across your region — you can assign any role below your own level.

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5. Review and approve documents

Approve or reject uploaded documents — this is a Coordinator/SuperAdmin-only action. Use each flow’s Documents tab and Feedback tab to check progress across counties.

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6. Review analytics across flows

Compare analytics dashboards across flows in your region to spot patterns or gaps.

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7. Manage your region’s users

Edit, view, and activate/deactivate users across your region.

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8. Stay in the loop

You’ll receive email notifications for key events across your region — flow created / approved / closed, feedback collection started or ended, documents needing approval, and onboarding confirmations. (Champions receive the same events via WhatsApp instead.)